Bristol Brewing

Bristol Pub Brand Ambassador

Bristol Pub Brand Ambassador

REPORTS TO: BRISTOL PUB MANAGER
This is an hourly, part time position.

JOB SUMMARY:

You will build a quality guest experience through authentic hospitality across a variety of roles in the Bristol Pub. Your passion for craft beer and personal service will enrich our guests’ connection with our brewery. Through a united effort across the Ivywild School, your role contributes to a delightful atmosphere for teammates and customers alike.

JOB DUTIES:

  • Greets guests of Ivywild School graciously when they enter the building or the Pub.
  • Collaborates with other Pub staff and Ivywild School staff to ensure the customer has the highest quality experience every time they visit the Bristol Pub.
  • Facilitates a smooth and inviting seating process for guests entering the Pub.
  • Communicates beer knowledge about Bristol beer stories, beer styles, and ingredients to guests.
  • Ensures guests are of legal drinking age when taking alcohol orders by checking IDs, to include tasters.
  • Issues accurate bills and accept payments, to include proper cash handling.
  • Relays concerns from customers to the on-duty Pub Manager to preserve the Ivywild School’s reputation.
  • Follows direction of Pub Shift Lead to meet the daily needs of the floor.
  • Completes opening and closing side work based on daily needs.
  • Stays informed and communicates details about general happenings, beer releases, and special events to guests.
  • Inspects the premises according to quality and sanitation standards and assist in cleaning as directed.
  • Acts as a representation of the Bristol and Ivywild School brands, with attention and commitment to the Bristol Manifesto and Values of Bristol and Ivywild.

SKILLS AND QUALIFICATIONS:

  • Previous experience in a restaurant or tasting room environment is beneficial, but not a requirement.
  • Passion for craft beer and the craft brewing culture with a curiosity to learn more.
  • Inherent team mentality and family spirit, inclined to cooperate and offer support to team members.
  • Understanding of and commitment to health and safety rules.
  • Good physical endurance. Dexterity in handling guests’ drink orders.
  • Developed communication and diplomacy skills that promote authentic connections.
  • Attention to detail with excellent organizational and project management skills.
  • Able and willing to work a flexible schedule.
  • Willingness to be hands-on and not afraid to get your hands dirty (occasionally literally).
  • Must be able to pass background check.

If interested, please email Kortney Reyes with your resume, availability and answers to the following questions:

  1. Tell us a little about yourself and why you would like to work for Bristol Brewing Company.
  2. What parts of the Bristol brand or culture resonate the most with you, personally?
  3. Tell us about your favorite beer to drink?
  4. If you’ve been to The Bristol Pub before, what are some ideas you have of how to positively alter the experience you had?
  5. What keeps you engaged day-to-day?
  6. How do you balance work stress?
  7. Tell me about a time where you were able to offer a unique and authentic experience to a customer in your current or past work.
  8. Share an experience when you believed your manager was wrong, and how did you address it?
  9. What do you hope to bring to the team at The Bristol Pub?
  10. How do you hope to grow as part of the Bristol team?